Resident Assistant

The Resident Assistant (RA) provides families of Providence House guidance, support, and direction while in the program. RA’s act as a mentor to clients and create an environment of safety, security, and support to all families.

Essential Duties:

• Promote a positive environment in the house to encourage and foster good relationships.
• Demonstrate excellent customer service skills.
• Demonstrate dignity and respect.
• Demonstrate good conflict resolution skills and relate to various groups from diverse backgrounds.
• Demonstrate behaviors of positivity, fairness, and accountability to promote desired behavior and outcomes of the clients.
• Relate to clients while modeling professionalism in the workplace.
• Communicate with Case Managers about client progression.
• Work with the Case Management team in an effort to encourage and motivate clients to achieve their desired goals.
• Complete all assigned tasks by the manager.
• Complete shift reports to keep other RA’s informed of client activities.
• Attend required department meetings and trainings; as well as agency professional development trainings.
• Assist in monitoring and recording all dining room activities, including but not limited to recording the number of meals served to clients.
• Check resident chores for completion; demonstrate chores when necessary.
• Walk and monitor the building for security and safety purposes.
• Maintain a clean and safe living environment by submitting maintenance requests to the maintenance department as needed for repair.

Required Knowledge, Skills and Abilities:

• High school diploma or equivalent, in lieu of diploma at least 1 year of work experience in a similar work environment may be considered for employment
• Ability to maintain a high level of confidentiality
• Ability to work a flexible schedule
• Ability to understand and follow specific instructions and guidelines with limited supervision
• Good communication skills, both written and verbal
• Ability to work with diverse agencies, groups, and individuals
• Computer skills, including word processing, spreadsheets, general database knowledge, e-mail, Adobe Acrobat, and Microsoft Outlook

Job Type: Full-time

Pay: $13.00 – $14.00 per hour

Expected hours: 40 per week 

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8-hour shift
• Day shift
• Evening shift
• Monday to Friday
• Night shift
• Overnight shift
• Weekends as needed

Work Location: In person