Case Manager

We are seeking a Case Manager who has experience working with the homeless population in the community. We are looking for a Case Manager to enhance the quality of client management, promote the program in a positive manner and work directly with the clients to improve their quality of life while participating in the program. The successful candidate will be accountable for supporting, advising and helping the residents obtain supportive services to help them move to complete self-sufficiency and graduate the program.

Responsibilities
Complete monthly stats
Complete ESG and TANF paperwork
Assist with obtaining vital records and documents
Track vital records needed and document outcomes
Review Resident handbook with each family
Assist residents with filling out supportive services paper work
Schedule weekly meetings with residents and document
Verify residents’ employment or verify job searching and document
Monitor and update files on each resident
Facilitate weekly residents’ meeting
Review with resident’s weekly schedule and calendar events such job search, W2L, training classes, and etc.
Refer residents to In-House Services based upon need
Attend Treatment Team meetings and report on residents progress/goals
Attend all scheduled meetings and training
Advise and coordinate resident activities
Adhere to professional standards as outlined by protocols, rules and regulations

Skills
Effective communication skills
Ability to work flexible schedule
Excellent organizational and time management skills
Ability to understand and follow specific instructions and guidelines
Ability to work productively with minimal supervision
Ability to work with diverse agencies, groups and individuals
Ability to handle stressful situations
Ability to quickly learn and use new skills and knowledge brought about by rapidly changing information and/or technology
Ingenuity and inventiveness in the performance of assigned task

Education
Prefer a Bachelor’s degree in Human or Social Services in lieu of degree work experience will be considered
Training which provides the knowledge, skills and abilities necessary to perform the job duties

Job Type: Full-time

Benefits
401(k)
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule
8 hour shift
Day shift
Monday to Friday

Ability to Relocate
Shreveport, LA 71101: Relocate before starting work (Required)

Work Location
In person

To apply: email résumé to smarshall@theprovidencehouse.com with Case Manager in the subject line.