Providence House Privacy Policy

Our commitment to privacy

This Privacy Policy explains our commitment to securing your data. It applies to donor, volunteer and supporter information that we collect both online and offline.

What information is collected?

We collect personal information when you voluntarily submit it to us.
Donors provide us with personal information (name, address, email address, telephone numbers and/or credit/debit card information). If a donor, volunteer, supporter or a website visitor, contacts us by email they may provide us with their email address, name, address and payment information. Providing data is required in order for us to process your donations, requests, or respond to inquiries.
We also may collect personal information about you from a third party(s) software/program, or automatically collect information such as: IP address, pages visited, time of visits, location, referring website and devices used. Cookies are simple text files stored by your web browser that provide a method of distinguishing among donors and visitors to the website. Providence House uses cookies to identify your browser as you visit pages on the Providence House website.

Where do we transfer and store information?

Providence House is based in the United States, and any information transmitted to us may be stored, accessed, or processed in the United States. Residents of some other countries, including residents of the European Union, should be aware that the laws of the United States do not offer the same protections as the laws of your home country.

How do we use information?

We collect information primarily to accept donations, and provide you with information concerning our programs, opportunities, and activities. We also use information for analytical purposes, to improve our website, our donor database, our outreach, or to respond to requests for information or purchase tickets. We may inform you of other purposes at the time that we collect some forms of information. For example, if you apply for a job we may collect information in order to process your job application.

With whom do we share information?

We do not trade, share, or sell information that you provide to us with other organizations who intend to use it only to market their products or services to you.
There may be instances in which we share your information with others. We may share your information, for example, in conjunction with your sponsorship of a certain project, as required by law, with law enforcement, to comply with legal process, to protect our legal rights, to protect the safety or security of a person, or to protect against fraud, criminal acts, or misconduct. We may also share your information with companies that provide us with services, or with a successor legal entity.

Our commitment to data security

To help prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect. For example, we secure our machines with mandated encryption protocols to secure our user/company data. We also use industry accepted tools and techniques such as SSL and two-factor authentication to protect against unauthorized access to our systems. Additionally, all sensitive information is stored in secure repositories both in-house as well as secure cloud-based, AES encrypted web apps.
For more information contact Rhonda Watts at rhondaw@theprovidencehouse.com or 318-221-7887.

Effective: January 1, 2018